- Title: Business Manager
- Type: Managerial
- Employer: The Great Outdoor Gym Company
- Salary: circa £38,000
The Great Outdoor Gym Company is a fast growing, young company and the market leaders in outdoor gym equipment. We are championing a free fitness movement with dozens of gyms already open in Britain and many more planned for 2011. Visit www.tgogc.com
We are looking for a business manager with the skills, experience and savvy to be the back bone of day-to-day administrative operations.
To thrive in this role, you’ll need to love variety, be able to work independently, communicate well, work under pressure and be super organised!
We are looking for a highly motivated individual with a proven track record in business management. You may have experience from a different field other than small business or the leisure industry but you will have proven ability in financial management, developing positive customer relationships, stock control and general business management. The right candidate will play an integral part in the future expansion of our company.
This position is paying up to £38,000. We are urgently seeking to fill this post so suitable candidates will be interviewed immediately.
The Great Outdoor Gym Company
Job Description- Business Manager
Job Title: Business Manager
Reports to: Managing Director
Responsible for: Operations Administrator
To manage the Head Office of the Great Outdoor Gym Company (TGO) through developing, coordinating and maintaining ‘Best Practice’ systems and processes relating to operations, finance, relationship management and HR in order to ensure organisational effectiveness and efficiency.
I. Overseeing the day-to-day operations of the TGO’s Peckham Office, monitoring and challenging existing processes and implementing changes when needed in order to achieve ‘Best Practice’.
II. Using SAGE to ensure that stock control activities, including shipping, maintain high levels of accuracy enabling the effective management of TGO equipment and material ensuring control of stock movement in and out of the operation.
III. Conducting quarterly stock-takes and spot checks, reconciling differences in actual against theoretical balances, maintaining an accurate paper trail relating to stock-movements.
IV. Monitoring and managing service level agreements (SLAs) and charges for additional services.
V. Ensuring that returns and other information are provided to the Cambridge Office in accordance with the SLA and other agreements.
VI. Ensuring timely and accurate entry of all data, working with colleagues to identify issues of concern relating to KPIs and SLAs.
VII. Attending and/or arranging meetings as required.
VIII. Proactively managing the IT provision for TGO, identifying any issues of concern and advising as appropriate.
IX. Line managing the Operations Administrative Assistant.
I. Preparing and monitoring financial reports, forecasts, statistical analysis as requested by the TGO Team and advising the MD of any financial and/or operational issues of concern as appropriate.
II. Reviewing performance data (financial, sales and activity reports) to monitor and measure productivity, goal progress and activity levels.
III. Coordinating financial and budget activities, including invoicing, purchase orders, credit control, and the reconciliation of staff expense claims for maximum operational efficiency.
III. Liaising with the Sales Team and Park Leisure to ensure that maintenance fee payments are collected in a timely and accurate way.
I. Liaising with internal and external partners to build positive relationships which facilitate the timely and accurate communication and exchange of information as required.
II. Using the SAGE Customer Relationship Management System in order to log and apportion sales leads to the correct partners, ensure quality control and manage and monitor customer satisfaction whilst ensuring the quality/integrity of all data.
III. Managing TGO’s supply chain and coordinating delivery and installation dates of TGO’s zones.
IV. Managing the quality control and process to monitor customer satisfaction process.
Human resources management
I. Developing, advising, implementing and communicating management policies in relation to employment law.
II. Developing and managing processes in relation to staff recruitment and induction, records of absence, holiday planning and training in accordance with TGO’s conditions of employment.
III. Managing TGO’s Health and Safety at Work Policy and processes relating to risk assessment in the workplace.
The Business Manager will be a key member of the Management Team, ensuring the facilities and logistical framework needed to serve the vision of TGO is in place.
Personal characteristics Requirement
Energy - can-do enthusiasm, commitment and passion E
Toughness - physical stamina, drive, flexibility and perseverance E
Dependable – can be relied on to get the job done – no surprises. E
Integrity - openness and honesty, maintaining the highest standard of conduct in performing all duties E
Humour - warmth, sensitivity and a capacity for pragmatic optimism E
Job-related skills, knowledge and aptitudes Requirement
Business management experience - at least 2 years proven experience in office and business management E
MS OFFICE – competent in all applications of MS Office E
SAGE - experience in working with Sage to manage customer relationships, stock and finance. E
Numeracy – confidence and competence with numbers and data E
Literacy – good reading, writing, communication skills – including listening E
People skills - ability to build and maintain positive working relationships with colleagues and clients E
Business acumen – understanding what it takes for a business to make money D
Judgment - ability to evaluate information quickly, identify key issues and formulate conclusions based on sound, practical judgment, experience, and common sense. E
Organisation - well prepared, organised and purposeful. E
Proactivity - ability to avoid mistakes that could/should be anticipated. E
Client relationship management - proven experience in developing and maintaining mutually beneficial relationships with external customers D
Personal management skills - multi-tasking, project planning, coordination, presentation, attention to detail, punctuality E
Communication skills - clear, methodical, and consistent communication E
Qualifications, education and training Requirement
Degree - a relevant degree and/or vocational qualification in business and/or finance would be a bonus D
E = Essential D = Desirable
Special Instructions: Email in first instance to address below attching CV
Attaching current CV
Closing Date: 04.02.2011
FAO Shirley Mundy